Hikvision Live View Plugin For Mac

All IP cameras require a plugin to display their video stream in a web browser, and normally this poses no issue. The browser and camera will prompt you automatically to download and install the plugin when you try and view a live feed or, if you already have done so, will ask your permission to run the plugin.

  • Learn how to correctly install the web browser plugin to access Hikvision devices via web browser.It is mentioned that Internet Explorer is the only compatib.
  • I am unable to see Live View when opening my Hikvision cams (DS-2CD2032-I 5.3.0) with Microsoft Edge. It keeps requesting me to download and install the plug-in (webcomponents). I have uninstalled webcomponents and re-installed it multiple times with Edge closed. I get the same request every time I try to open with Edge and Live View is not.
Safari on the other hand does not automatically do this when running on a Mac, and so requires you to download and install the plugin manually. For many of our customers who aren't aware of this, it appears to them that their camera simply doesn't work. Thankfully, it's a very quick and straightforward issue to remedy.

First reports are coming in that with this version of Safari it is no longer possible to view Live Video from your Hikvision cameras. The latest version of the Mac plugin currently available is V3.0.6.23 (on that landing page click Downloads at the left side; this version is dated Feb 12th 2018) - this is the latest version of the plugin we can. There are many amazing things that you can do with the iVMS-4500. The main feature is that you can watch the live view for up to 16 recorder channels or cameras. You also have complete management for up to 256 different Hikvision devices and pan, tilt and zoom camera control if the camera supports it.


There are a couple of places you can download the plugin from:
Hikvision Live View Plugin For Mac
  • Hikvision's Overseas Website - On this site, you're after the file named 'Plug-in V3.0.5.26 build20150126 for Mac OS' (or a newer version). You may need to create an account to access the download, and so the below might be a preferable alternative.
  • Hikvision's European Download Portal - This site provides a direct download to the same plugin as above. Of course, do ensure you're downloading the 'for macosx' file.
Once you've downloaded the plugin, close your browser and install it. You will be prompted upon reopening your browser to give the plugin permission to run, which you should allow, and afterwards your camera should provide a live view!
NB - Updated information and links here:
https://forum.use-ip.co.uk/threads/hikvisions-latest-mac-plugins.1602/
Hikvision

When you are trying to have access to a Hikvision IP camera or DVR/NVR you’ll stumble upon the message: “Please click here to download and install the plug-in. Close the browser when installing the plugin”. This plugin needs to be installed in order to view your Hikvision CCTV system.

The issue is that even if you install the plugin the message will still show up and bother you every time you need to access your Hikvision IP camera/NVR/DVR. The plugin is installed but looks like something went wrong because the message keeps asking to install the plug-in again and again: “close the browser when installing the plug-in”.
This issue plug-in with the Hikvision DVRs, NVRs, and IP cameras is related to the compatibility mode on Internet Explorer (IE). All you have to do is to configure IE and the error will go away.

If you have an issue with certain browsers, take a look at the links below as well.

How to fix: “Please click here to download and install the plug-in”

The web component plugin is used by the Hikvsion to show the live image of the cameras and to playback as well. If you don’t install it correctly, you can see the cameras (image fail) and you can’t playback either. Other functions may be disabled such as when you save the settings, they’ll not be applied.

Step 1. Go to the Tools section of the IE and click Compatibility View Settings. (If you don’t see the Tools tab on the top, click the ALT key on the keyboard and it will show up).

Hikvision Live View Plugin For Mac Download

Step 2. On the next window the recorder’s IP address (or the ddns) and click Add. The same procedure is you have an IP camera or an NVR.

Step 3. Go again to the Tools tab and this time click Internet Options. Step 4. Open up the Security Tab and click on Trusted sites.
Step 5. Type the IP address of the device and click Add. Make sure the “Require server verification” box is unchecked.
When these two steps are completed the aforementioned issue will be solved permanently. Next time you open up Internet Explorer and try to see the cameras, you won’t see the annoying message “Please click here to download and install the plug-in”.

If for some reason you’re asked again to install the plugin, do the following:

  • Restart your laptop of computer
  • Update the firmware on the recorder (NVR, DVR) or the IP camera. Some Hikvison units run an updated firmware that doesn’t allow the plug-in to be installed correctly.
  • Uninstall any remnant Hikvision plugins you may have installed previously. Go to Control Panel > Programs > Uninstall a program and remove from the application list the one called “webcomponents”. That’s the name for the Hikvsion plugin. Have it uninstalled and go through the previous steps to install the plugin again.

Hikvision Safari Plugin

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